The Shoal Apartments, Unit 201/4-8 Bullecourt Street

The Location- This modern apartment  is located in 'The Shoal' opening in December 2016. Situated one street back from popular Shoal Bay Beach and to many cafes, restaurants and boutique shops. Shoal Bay beach is a lovely pristine beach good for swimming and you can hire Kayaks and paddle boards in the high season school holidays and at Easter. There are many cycle tracks leading to either Nelson Bay (3km's away) and to Fingal Bay (4km's away) Bike hire is available in Shoal Bay. There are also a selection of beautiful walking tracks in the Tomaree National Park and to the summit of Tomaree Mountain which offers spectacular views over Port Stephens and the Bay.

The Apartment - A colourful, stylish and contemporary two bedroom apartment. Beautifully furnished and styled throughout, this air conditioned apartment offers open plan living with floorboards throughout, a large flat screen TV, a dining area and a fully equipped sophisticated kitchen with stainless steel appliances including fridge freezer, oven, microwave and dishwasher. The kitchen also offers plenty of bench space with two bar stools. The living area opens out to an intimate tastefully furnished balcony area with water views. The two inviting bedrooms offer a queen size bed in one with an ensuite and sliding doors out to a balcony with National park views, and the other has a lovely wooden tri-bunk. The main bathroom has a glass shower, vanity and toilet. Internal laundry with washing machine and dryer and secure parking for one car.

There are definitely smoke alarms at this property.

Linen packs are provided at this property. If you would like beds made please contact our office.

Vacation Rental Reviews

• The most awful accommodation I have ever stayed in

  Stayed 2 days ending in October, 2020

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from Sydney, NSW does not recommend this vacation rental.

  If I could have given a minus number of stars for this review then I would have done! Do not book accommodation with Winning Holidays, the company should be re-named losing holidays because they are certainly setting themselves up for failure with their poor service, appalling facilities and hygiene standards. We arrived to one of their Shoal Bay apartments to collect keys from their office out of hours, we arrive at the apartment to find that the wrong keys had been placed in our envelope and we could not access the property. After AN HOUR of waiting and 4 phone calls to find out where our keys were an older gentleman arrives, relaxed as can be without any apology or remorse just throws us the keys and takes the others back. We enter the apartment to find it absolutely filthy! Grime and dust everywhere, this place had not been properly cleaned in at least 6 months, to say we are in the middle of a GLOBAL PANDEMIC we were incredibly thrown and considered not staying, had we been able to find another place to stay we would have left immediately. The bed sheets had not been changed in one of the bedrooms, dirty sheets left on the bed and the 'fresh' ones on the floor in a plastic bag for us to remove and change ourselves, disgusting! The second bedroom was even worse, stained duvet and pillows in the wardrobe, no sheets on the bed but instead all of the dirty soiled sheets had been shoved in the wardrobe and left to fester. The floor was COVERED in long black hair and filth, so bad that we actually ended up vacuuming the bedrooms ourselves just to make the place feel slightly cleaner. ZERO hand wash, body wash, shampoo etc was provided, no homely touches provided at all or any kind of disinfectant to clean anything! If you're keen to catch COVID or any other virus this is the place for you. This experience ruined our holiday, we would have been better staying at home! Do not book with this company, disgraceful.

•  

• Good

  Stayed 3 days ending in October, 2020

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  a guest from NA, NOTAVAIL recommends this vacation rental

  Good

  • Manager Responded on 10/14/2020

    Hi Kris, Thank you for taking the time to rate us! We hope to improve upon our management services so next time you can have an even better experience!

•  

• Lovely location

  Stayed 3 days ending in July, 2020

  • Services from rental manager
    
  • Cleanliness
    
  • Location
    
  • Property condition
    

  Overall satisfaction:

  Liana B does not recommend this vacation rental.

  Lovely bright apartment in a great location. Beds were super comfortable. Air conditioning in each room, which made it very comfortable. The only negative is that the apartment wasn’t clean. The cutlery was dirty and drawers were dirty and stained. I had to wash the crockery and cutlery before using them. `Also the balcony was filthy, dusty and dirty and not washed prior to our arrival. Disappointing after spending so much money for 3 nights and then had to clean, before I could use the facilities.
  
  
  
  
  
  
  
  

  • Manager Responded on 7/21/2020

    Thank you for taking the time to leave your feedback. We completely understand your disappointment with the cleanliness of the property and agree that this is not acceptable. We will be contacting housekeeping regarding this matter. If there are ever any issues on arrival or during your stay we do ask that you contact our office so that we can get them addressed (ie. we would have sent housekeeping back)

•